Terms & Conditions

Acceptance

CloudMundi provides the website to you on the basis of the following terms and conditions ("Terms and Conditions"). By accessing any page on this CloudMundi Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by CloudMundi from time to time by posting the updated Terms and Conditions without prior separate notification to you. You should check the Terms and Conditions each time you access the CloudMundi Website to check for updates.

CloudMundi Website

You will be able to obtain information about certain CloudMundi products and services on this CloudMundi Website and you may also submit queries to CloudMundi to receive more information.

Use

The CloudMundi Website and any support are provided to you at no charge and are for your personal and non-commercial use. Any support provided to you is for information purposes only. CloudMundi reserves the right to make changes to the CloudMundi Website; or not reply to any queries; or not provide any support in connection with the CloudMundi Website.

CloudMundi does not wish to receive confidential or proprietary information from you via the CloudMundi Website. Subject to CloudMundi obligation under the Privacy Policy please note that any information or material sent to CloudMundi via the CloudMundi Website will be deemed to be not confidential. By sending CloudMundi any information or material, you grant CloudMundi an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that material or information, and you also agree that CloudMundi is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

You undertake not to post to or send via this website any materials that are or could reasonably be construed as: (i) defamatory, libellous, obscene, offensive, abusive, liable to incite racial hatred, discriminatory or blasphemous; (ii) in breach of any obligation of confidence or privacy or any trade secret; (iii) infringing the proprietary rights of any third party or for which you have not obtained all necessary licences and/or approvals; or (iv) violating any other law.

You also agree not to transmit to or send via the website any materials which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of any country or other competent authority, or infringe the rights of any third party enforceable in any part of the world.

CloudMundi reserves the right to remove any materials from the website where it reasonably suspects that such material is prohibited by this Section 3 or is otherwise inappropriate. Notwithstanding the foregoing, you acknowledge that CloudMundi has no control over content on the website provided by other users, neither does it purport to monitor the content of the website to ensure its accuracy, appropriateness or conformity with the principles outlined in these Terms and Conditions.

You must not link to the CloudMundi Website other websites which are indecent or inappropriate, and you must forthwith remove any link if CloudMundi in its discretion so requests.

You agree to indemnify CloudMundi and CloudMundi affiliates against any claim, demand, loss or damage suffered as a result of breach of this Section 3.

Disclaimer

CloudMundi hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the CloudMundi Website or that the CloudMundi Website is accurate, complete or up-to-date, which might but for this Section 4 have effect between CloudMundi and you, or would otherwise be implied into or incorporated into these Terms and Conditions or any collateral contract, whether by statute, common law or otherwise. You understand and agree that you are using the CloudMundi Website at your sole risk and that CloudMundi does not warrant that the CloudMundi Website will meet your requirements or that the CloudMundi Website will be uninterrupted, error free or secure. Any content or services provided via the CloudMundi Website or in connection with the CloudMundi Website by CloudMundi is done so on an "AS IS" and on an "AS AVAILABLE" basis and CloudMundi makes no representations or endorsement of any kind, whether express or implied, with respect to the CloudMundi Website for the content or services included in, or made available in connection with, this CloudMundi Website. CloudMundi reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the CloudMundi Website.

Liability

CloudMundi, any other party (whether or not involved in creating, producing, maintaining or delivering this CloudMundi Website), and any of CloudMundi group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this CloudMundi Website in any way or in connection with the use, inability to use or the results of use of this CloudMundi Website, any websites linked to this CloudMundi Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this CloudMundi Website or your downloading of any material from this CloudMundi Website or any websites linked to this CloudMundi Website. This shall not affect your statutory rights.

Nothing in these Terms and Conditions shall exclude or limit CloudMundi's liability for (i) death or personal injury caused by its negligence; (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.

Privacy Policy

If you choose to register on any part of this CloudMundi Website, you agree to provide CloudMundi with the accurate data as requested in the registration form. For details of our use and transfer of your personal data, please refer to this privacy policy.

The information provided in a form or otherwise via the CloudMundi Website will be used by CloudMundi for the purpose of providing the services that you have requested by way of the CloudMundi Website.

From time to time, CloudMundi affiliates or agents might use this information for marketing purposes or to inform you about other products and services, which we think might be of interest for you. You can specify whether you wish to receive such information in the appropriate box in your registration form.

We are committed to protecting your privacy. Your personal data is held on a secure computer and manual files shall not be processed for any other purpose than those set out in this Privacy Policy. The server CloudMundi uses to store this information is accessible to authorised staff only, is further connected to the Internet through a firewall and is therefore not accessible to the public.

Small pieces of information known as cookies will be installed on your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that you provide yourself. They cannot read data off your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly our website is. CloudMundi does not share the information that it gathers from cookies with other non-CloudMundi entities or sell it to third parties. If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser. You are required to have cookies turned on to enable you to use the My Alerts section of the CloudMundi Websites.

You have the right to access, correct, update, or delete your data by accessing the appropriate link to your profile or by submitting a request to hello@cloudmundi.com

We will only hold your personal information for the duration necessary to allow us to provide the services that you have requested or for any additional period as required by law.

This Privacy Policy may be amended by CloudMundi from time to time. We will notify you of any material changes affecting our use of our personal data.

Trademark

You must not display or use in any manner CloudMundi or CloudMundi trademarks or logos without CloudMundi prior written permission.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Copyright

Copyright CloudMundi. All rights reserved. It is strictly prohibited to copy, redistribute, republish or modify any materials or software contained on the CloudMundi Website or in subsequent support without the prior written consent of CloudMundi.

Privacy Policy

With Your Interests In Mind

Our Promise: Ensuring your privacy and protecting your data is key to our business

Your Security: Your data is key to your business – we will protect it like it was our own

No Spam: We only send information that is relevant to you and your business

Only What is Needed: We only process the data that is required – no excess

It's Gone when it is No Longer Needed: We securely remove all personal data when it is no longer needed

No Surprises: We will be open and clear about all we do with your personal data

Who We Are

We are CloudMundi trading as CloudMundi.

Our registered office is in London.

Throughout this document, “we”, “us”, “our” and “ours” refers to CloudMundi.

Our Approach to Data Protection

At CloudMundi the protection of your personal data is key to us because we recognise how important it is to you, and quite simply, YOU are OUR business.

In most cases CloudMundi is the Data Controller of personal data processed as described in this Privacy Statement for the purposes of Irish Data Protection legislation and the General Data Protection Regulation in Europe (GDPR).

When providing services as CloudMundi, we are generally a Data Processor for our clients and a Data Controller for our suppliers and employees.

This Privacy Statement applies to the processing of personal data by CloudMundi in both its roles under the GDPR. Personal data includes any data about a person that enables them to be identified from that data.

This Privacy Statement describes our approach to privacy. It includes detailed information about the type of personal data that we process and how it is used and managed within CloudMundi.

Whose Data Do We Have

In our business dealings and in operating the company we process personal data of clients, their customers, visitors to this website, attendees at events, suppliers, career seekers and our employees.

Who We Share Our Data With

To provide leading security services to you or process your request, we may share your personal data:

with our third parties including certain service providers we have retained in connection with the services we provide, such as security specialists, couriers, or other necessary entities;

with government officials or other official bodies where it is our regulatory obligation to do so, such as the Revenue Commissioners;

with service providers engaged within or outside of CloudMundi, e.g. data centre provider, to process personal data for any of the purposes listed above on our behalf and in accordance with our instructions only.

International Transfers

As a global organisation we use and share personal data both inside and outside the EU. We ensure that any transfer of data outside the EU is undertaken using legally compliant transfer mechanisms and in accordance with the GDPR.

Whenever we do share data the third party will be required to comply with and safeguard the data under the terms of the DPA and appropriate regulations.

Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any regulatory, accounting, or reporting requirements or until the end of the relevant retention period set by our clients.

To determine the appropriate retention period, we act under our clients’ instructions as a Data Processor. Where we are the Data Controller, we consider the potential risk of harm from unauthorised processing or disclosure of the personal data. We also consider the purposes for which it was collected and whether we can achieve the same goal through other means.

If you want to learn more about our specific retention periods for your personal data established in our retention policy, you may contact us at hello@cloudmundi.com.

Upon expiry of the applicable retention period we will securely return it to our clients if requested, however, normally we destroy your personal data in accordance with applicable laws and regulations.

Your Rights

You have various rights with respect to our use of your personal data:

Access: You have the right to request a copy of the personal data that we hold about you. There are exceptions to this right, so that access may be denied if, for example, making the information available to you would reveal personal data about another person, or if we are legally prevented from disclosing such information. You are entitled to see the personal data held about you. If you wish to do this, please contact us using the contact details provided below.

Accuracy: We aim to keep your personal data accurate, current, and complete. We encourage you to contact us by emailing us at the contact details provided below to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.

Objecting: In certain circumstances, you also have the right to object to our processing of your personal data and to ask us to block, erase and restrict your personal data. If you would like us to stop using your personal data, please contact us by emailing us at the contact details provided below.

Porting: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.

Erasure: You have the right to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.

Our Approach to Security

Approach: We endeavour to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access. Our service providers are also selected carefully and required to use appropriate protective measures. When you contact us to ask about your information, we may ask you to identify yourself. This is to help protect your information.

Limitations: As effective as modern security practices are, no physical or electronic security system is entirely secure. No data transmission over the Internet can be guaranteed to be 100% secure or confidential. Although we will do our best to protect your data, we cannot guarantee the security or confidentiality of your data transmitted to our site. Any transmission of data is at your own risk. Once we receive your data, we will use appropriate security measures to seek to prevent unauthorised access. We will continue to revise policies and implement additional security features as new technologies become available. In the unlikely event that there is an interception or unauthorised access to your personal data, we will not be liable or responsible for any resulting misuse of your personal information.

Safeguards: CloudMundi uses a variety of safeguards, personnel and processes that form defence in depth barriers to protect your data. Some of these safeguards we use are firewalls and information access controls. CloudMundi continuously evaluates our security posture to further enhance the security and confidentiality of your data. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

CCTV

Where premises we operate from are monitored by CCTV cameras for security and health and safety purposes, we have strict retention polices in respect of CCTV footage and process data captured by CCTV in our legitimate interest.

Maintaining this Privacy Statement

We will make changes to this statement from time to time, particularly when we change how we use your information, and change our technology, services and products.

You can always find an up-to-date version of this notice on our website at cloudmundi.com

Right to Register a Complaint

If you have a complaint about the use of your personal information, please let us know the location, giving us the opportunity to put things right as quickly as possible.

If you wish to make a complaint you may do so in in writing and by email. Please be assured that all complaints received will be fully investigated. You can register a complaint with the Data Protection Compliance Director using the contact details below.

We ask that you supply as much information as possible to help us resolve your complaint quickly.

You can also contact the Information Commissioner’s Office in the UK at www.ico.org.uk.

Contact Us

Email: hello@cloudmundi.com

Please contact us if you have any questions regarding this Privacy Statement or personal data we may hold about you.

Disclaimer

A Legal Disclaimer

You understand and agree that you are using the CloudMundi Website at your sole risk and that CloudMundi does not warrant that the CloudMundi Website will meet your requirements or that the CloudMundi Website will be uninterrupted, error free or secure.

Any content or services provided via the CloudMundi Website or in connection with the CloudMundi Website by CloudMundi is done so on an "AS IS" and on an "AS AVAILABLE" basis and CloudMundi makes no representations or endorsement of any kind, whether express or implied, with respect to the CloudMundi Website for the content or services included in, or made available in connection with, this CloudMundi Website.

CloudMundi reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the CloudMundi Website.

Cookie Policy

How does CloudMundi use cookies?

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

What are my rights?

You may disable cookies using your browser or may use our cookie management tool to manage your choices. Necessary cookies are always on but you may choose to accept or decline all other types of cookies. However your experience of the website will be affected and certain services cannot be provided without the acceptance of certain cookies.

CloudMundi collects information during your visit to our website through the use of Cookies. We use these Cookies for a variety of reasons, most commonly to distinguish you from other users of our website and to help us compile aggregate statistics about usage of our website. We also use Cookies to help us provide you with a positive experience when you browse our website, help improve our content, and to personalise your visit.

What Types of Cookies Does CloudMundi Use?

We use 4 different types/classifications of cookies:

Necessary: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance: These cookies allow us to count visits and traffic sources so we can measure and improve the performance and user experience of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

If you have any questions now or during your visit, please submit your request through our Contact Us form.

You may, at any time, delete or configure cookies by configuring your internet browser. Please visit the dedicated help sections of your browser for information on cookie settings:

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Cookie Preferences

How do I change my cookie settings?

You can opt-out of each cookie category (except necessary cookies).